Question

Inability to text selected in-organization RingCentral numbers

2 years ago
February 2, 2023
1 reply
140 views

muroffm
New Participant

From both my desktop and phone RingCentral apps, I am unable to text three in-organization RingCentral numbers (which happen to be my staff's numbers). I can message those numbers, but I just can't text them. I can, however, text other RingCentral numbers in our organization. Can anyone help?

Mary-Community_Moderator
Community Manager
2295 replies
2 years ago
February 2, 2023

Hi @Melissa Muroff. Thanks for sharing your issue here. It shows that your Account Admin submitted a ticket for this. Our Tech Support team will investigate and will resolve your issue. Please share the resolution here once it's fixed so our fellow members will know too. Thank you!

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