@dshawver First, let me welcome you to the Workflow Builder community! Thank you for bringing your question here. I think I can help. Our documentation contains an entire section devoted to the templates and community-contributed recipes which can help you get started with more complex workflows quickly:
https://ringcentral.github.io/ringcentral-automator-docs/workflows/
In the next 3-4 months the kinds of workflows you will be able to build will grow even more, as we plan to launch a number of key new triggers, actions and templates. Including:
- Scheduled workflows
- Incoming webhook triggers
- Set variable action
- Wait until action
- Delay action
- RingSense trigger (for transcripts and call notes)
- Call placed trigger
- Fax received/sent trigger
- And so much more.
I encourage you though - if you have a specific workflow you are trying to build, bring it to us here and one of our experts (like myself) can help you! And if we can’t, we will get something on our roadmap to address your needs.