Question

Forwarding text messages

Forum|Forum|22 days ago
January 19, 2026
1 reply
10 views

Christine Camden
New Participant

I need to forward my texts to someone on call I want the whole office to be able to do this I am on call every other week and the other supervisor is still getting messages sent to them I would like to change it so the texts get forwarded to on call automatically is this possible

+3

ByrneReese
Product Manager
Forum|Forum|2 hours ago
February 10, 2026

@Christine Camden This question was posted to the Workflow Builder community which I am not sure is the best place for this. That being said, Workflow Builder may help to some extent. Of course you cannot “forward” an SMS like you can forward a call. Not exactly. But we have done our best to explain all of this in a recently created recipe which you can download and import into your instance of Workflow Builder:

https://ringcentral.github.io/ringcentral-automator-docs/workflows/recipes/forward-sms/

Like

Sign up

Login with SSO

Login to the community

Login with SSO

Scanning file for viruses.

This file cannot be downloaded