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Question

How to Edit RingCentral Automator.

  • February 19, 2026
  • 1 reply
  • 34 views
J

I created this RingCentral Automator and I am getting this error when I attempt to disable to edit. 

Disable is greyed out so unable to do so without this warning 

 

    1 reply

    Embbnux
    Employee
    • Embbnux
    • Employee
    • February 24, 2026

    Hi ​@jose-watson From error message, it is a known issue happened when one of your RingCentral extensions/users got deleted, but there are active automations for deleted extensions/users. 
    I just sent you a private message, can you reply that with required information? So I can reset those automations to avoid the error.

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