Can I send a text in response to an IVR key-press?

Yes, I have done the text message pointing my scheduler on my site. Mine does it 24X7 but I’m pretty sure you can also do it by schedule with the call menus.

​@KSTEEL I believe people have used this recipe to some success to achieve this: https://ringcentral.github.io/ringcentral-automator-docs/workflows/recipes/ivr-menus/

It would be great if you could come back and share whether you were successful or not so that we can support you and/or confirm for others that this works as described. 

Ok, thanks for your help….I called Ring Central directly before adding my question here and spoke to them and they told me this could not be done...So I am surprised they were not aware of this or could help me…..

I wish there was someone to speak with that understood this and could help walk me through the process...