Account type (U.S., Canada, UK, AT&T, Telus, BT): USRelated case number (if applicable): NADetailed description of problem: What is our uptime SLA for a standard account?Previous troubleshooting steps taken: NASoftware version: NANumber of Users affected: NA

Uptime SLA? | Community

Account type (U.S., Canada, UK, AT&T, Telus, BT): US
Related case number (if applicable): NA
Detailed description of problem: What is our uptime SLA for a standard account?
Previous troubleshooting steps taken: NA
Software version: NA
Number of Users affected: NA

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Hey Andy, could you be more specific about what SLA you're referring to?

Basically what is guaranteed in regards to availability to the RingCentral product that is not covered under your enterprise offering? You post a 99.999% uptime SLA on your enterprise product page - however the other products do not specify an SLA. Thanks!

Hey Andy! I would suggest chatting with your Account Manager

They may have a better idea than myself

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