Account type (U.S., Canada, UK, AT&T, Telus, BT): USRelated case number (if applicable): NADetailed description of problem: What is our uptime SLA for a standard account?Previous troubleshooting steps taken: NASoftware version: NANumber of Users affected: NA

Question

Uptime SLA?

Forum|Forum|6 years ago
August 21, 2019
3 replies
893 views

A

amarosi_mpi
New Participant

Account type (U.S., Canada, UK, AT&T, Telus, BT): US
Related case number (if applicable): NA
Detailed description of problem: What is our uptime SLA for a standard account?
Previous troubleshooting steps taken: NA
Software version: NA
Number of Users affected: NA

S

saadet.swift
Known Participant
Forum|Forum|6 years ago
August 28, 2019

Hey Andy, could you be more specific about what SLA you're referring to?

Like

A

amarosi_mpi
Author
New Participant
Forum|Forum|6 years ago
August 28, 2019

Basically what is guaranteed in regards to availability to the RingCentral product that is not covered under your enterprise offering? You post a 99.999% uptime SLA on your enterprise product page - however the other products do not specify an SLA. Thanks!