App Connect (Loyally) GHL connector — License: Invalid despite registered Location ID

RingCentral App Connect is connected to GoHighLevel as Admin (Nick Love), but the panel shows "License: Invalid – Unauthorized use," so no calls or SMS are logging into GHL. I started the 21-day free trial, registered my GoHighLevel Location ID (zQh0YM3EIsWgcjMDTSSC) for activation, and have emailed Loyally (info@loyally.eu) multiple times. Still awaiting a response and license activation. Everything on my side is configured correctly — the only blocker is the license status on Loyally's end.