​@Moveplnr I want to quickly acknowledge receipt of this question. Have you entered in the custom manifest URL for your integration into the Developer settings area of App Connect? My understanding is that should be enough. However, let me sync with the team to double check and I will get back to you tomorrow. 

Custom manifest URL is setup and clearly loaded. I believe if it wasn’t then the extension would have no idea about my CRM hence wouldn’t give me the pop-up to connect.

It says to go to settings to connect, however there is no option there to do so. My best guess is to do with being unable to give additional permissions to the extension for my CRM domain resulting in the extension never recognizing when I am on the CRM hence making the option to connect invisible.

Thank you for looking into it!

​@Moveplnr Could you describe the detailed steps that you took? Something like:

1. Open Moveplnr page
2. Click top tool bar to open the extension
3. …

Also, console logs would be helpful. Please right click and Inspect, go to Console tab and copy over the error logs (texts in red).

What you suspected could be right. But let’s check out the what the logs say so to confirm it.

Main flow is exactly as you said. 

1. Open moveplnr page app.moveplnr.com/login. Manifest as follows:

   "urlIdentifier": "https://app.moveplnr.com/*"

2. Click extension
3. Extension pops up and loads my ring central account.
4. See popup prompting to go to settings to connect to my CRM
5. Go to settings but see no option.
6. Click ? bubble in top right, see server is online. (all buttons and links do not work on this page)

Logs for extension popup window in attachment. Have tried in incognito, restarting system, restarting chrome, edge instead of chrome all with same result of no option available to connect. What I have noticed if I go to docs.google.com for example, the extension is automatically embedded. Where as on my domain its not, which leads me to believe its due to permissions as when installing the extension it explicitly asks for permissions to already supported sites, but there is no option to add other domains or allow permissions on extension click, like other extensions.
 

​@Moveplnr From logs, it looks like something wrong in the server adapter manifest. Could you share the link to it? Send to my email if you don’t want to post it here. da.kong@ringcentral.com

See changes above, manifest in attachment

​@Moveplnr Look like the platform name is not in the correct letter case.

under platforms → moveplnr → name should be ‘moveplnr’ NOT ‘Moveplnr’.

It’s setup is somewhat confusing, but generally speaking, ‘name’ is kinda like ID, and ‘displayName’ is what you’ll see on UIs. 

Well that was a silly thing to get hung up on, nice catch! 
In the documentation it doesn’t mention anything like that and says

The platforms property is an associative array. Each key should be a unique identifier for the crm.

so a little strange for sure.

​@Moveplnr 

Yeah the docs for manifest is a temporary solution. We plan to provide a developer registration process in near future. That’ll help understand and generate manfiest file.