Hi,
The title says it all. It says “Disconnected”, but when I click on connect it directs me to the Chrome Store to download the same app.
Thanks!

Hi,
The title says it all. It says “Disconnected”, but when I click on connect it directs me to the Chrome Store to download the same app.
Thanks!
https://ringcentral.github.io/rc-unified-crm-extension/crm/pipedrive/
In pipedrive, you install the Chrome extension, but then you need to also go to the Pipedrive marketplace and install/connect the app there as well. Then and only then will everything be connected.
If you have tried this already, DM me and we can schedule a troubleshooting session together.
I had the same issue. I had to uninstall and then reinstall the extension to clear the error. The second installation I made sure to follow the video instructions exactly and believe I missed the screen I had to return to and refresh when I installed it the first time.
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