PipeDrive app says it's disconnected and that I need to sign in but it is connected

​@YeahYeahYeah The pipedrive installation flow and experience is relatively unique. So the first thing I will recommend (even though you probably have already done this) is to watch our installation video:

https://ringcentral.github.io/rc-unified-crm-extension/crm/pipedrive/

In pipedrive, you install the Chrome extension, but then you need to also go to the Pipedrive marketplace and install/connect the app there as well. Then and only then will everything be connected. 

If you have tried this already, DM me and we can schedule a troubleshooting session together. 

I had the same issue. I had to uninstall and then reinstall the extension to clear the error. The second installation I made sure to follow the video instructions exactly and believe I missed the screen I had to return to and refresh when I installed it the first time.