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Question

SMS Text in/outbound Issues

  • April 6, 2026
  • 6 replies
  • 120 views

Still having issues where SMS capabilities for both in/outbound are not working.

6 replies

  • New Participant
  • April 6, 2026

Cannot send sms and calls out are dropping. 


Octavio1495805027

I am also experiencing SMS issues both inbound and outbound.  I called tech support, and they opened up a support ticket. Apparently, the engineers are aware.


  • New Participant
  • April 6, 2026

Can not text 


Inbound/outbound texts are not going through for us either… This has been a constant issue but today is the worst. Hopefully they can resolve this ASAP. Might be time to switch to Zoom Phone.


  • New Participant
  • April 6, 2026

Same here. No outbound texts are being delivered. 


BeckyH
Community Manager
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  • Community Manager
  • April 7, 2026

Hey, Team - we were having an issue, but it’s been resolved now. 
If you are still having issues, please create a case with Support so they can troubleshoot further.