Skip to main content
Question

Call Recording's added to 'Download user list'

  • November 11, 2020
  • 2 replies
  • 152 views

I would like to see if someone can add to the excel report that pulls from the user information from the 'download user list' on the ring central admin site.

Is this possible

2 replies

PhongVu
Community Manager
Forum|alt.badge.img
  • Community Manager
  • 2329 replies
  • November 11, 2020

What is the user information download you referred to? You can download call recordings together with the call metadata from the call log download.

screen-shot-2020-11-11-at-33022-pm.png



The report I needed/asked for the addition to the 'download user list' was following these steps:

'you can see what users are being recorded


Phone SystemAuto ReceptionistGeneral Settings


  • Expand out the call recording section
  • Click on the EDIT button under EXTENSIONS TO RECORD'

Reply


Cookie policy

We use cookies to enhance and personalize your experience. If you accept you agree to our full cookie policy. Learn more about our cookies.

 
Cookie settings