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As the question suggests - we are able to enable call recording so how can we do the same for SMS and Notes? It is off by default so if a user does not configure this, it is manual and missed.


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@Mark Schultz as of now, we don't have an option to enable this feature in bulk. Please submit a feature request for this at https://ideas.ringcentral.com/

Thank you, @Mary-Community_Moderator !

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