Ideally, you can just clone the app, add the new permissions to your app (cloned app will be in sandbox) then implement and call the new APIs you need. Test everything like you did the last time. Once your app meets the graduation requirements, apply for the production then you will get new app client is and secret. Replace your current app client id and secret with the new ones.

That's what I was hoping avoiding. The problem is my developer only can work on weekends and we are on a tight timeline. It would be, "A LOT" EASIER if someone from Ring central just added call control to my existing application or just approved my cloned application.

Is there a way to connect me with someone who can help? I would greatly appreciate it.

I just need access to a webhook that is only accessible through call control.