Skip to main content
To homepage To homepage
Question

OAuth login with RingCentral account

  • January 14, 2021
  • 2 replies
  • 497 views
A

I've been testing various API calls with my dev account and had no problems with the auth flow. I now have started testing making API calls for a RingCentral business account and the sign in step of auth is failing, saying phone number and password don't match. However, I'm able to log into service.ringcentral.com with the same credentials. Does a RingCentral user need to create a dev account to use the API? Why is the login attempt failing?

2 replies

PhongVu
Community Manager
Forum|alt.badge.img
  • PhongVu
  • Community Manager
  • 2423 replies
  • January 14, 2021

Did you change the app client id and client secret for your production? Also the server must be changed to platform.ringcentral.com/


A

No, I didn't change client ID and client secret. Do I need to change them? My understanding was that client ID and secret were related to my app, but that others could access the database through my app. Am I confused?

So you're saying that instead of platform.devtest.ringcentral.com, I need to change to platform.ringcentral.com? Are these changes that are required after graduating an app?

Reply


Most helpful members this week

Terms & ConditionsCookie settingsAccessibility statement

Cookie policy

We use cookies to enhance and personalize your experience. If you accept you agree to our full cookie policy. Learn more about our cookies.

 
Cookie settings
PRODUCTS
RingEX
Message
Video
Phone
OPEN ECOSYSTEM
Developer Platform
APIs
Integrated Apps
App Gallery
Developer support
Games and rewards

RESOURCES
Resource center
Blog
Product Releases
Accessibility
QUICK LINKS
App Download
RingCentral App login
Admin Portal Login
Contact Sales
© 1999-2024 RingCentral, Inc. All rights reserved. Privacy Notice