Question

On-Demand Call Recording not working in sandbox

Forum|Forum|4 years ago
August 18, 2021
3 replies
594 views

avantikam
Participating Frequently

Evan after enabling on-demand call recording in devtest, it doesnot record the call after pressing *9 or record button during calls

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PhongVu
Community Manager
Forum|Forum|4 years ago
August 18, 2021

Can you record using the Record button on the RingCentral Desktop phone app?

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avantikam
Author
Participating Frequently
Forum|Forum|4 years ago
August 19, 2021

no, when i click record button automated voice says, on-demand call record disabled.

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avantikam
Author
Participating Frequently
Forum|Forum|4 years ago
September 29, 2021

Hi @Phong Vu, is there any resolution??

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