Hi,
I'm new to ringcentral, to testout the softphone with ringcentral sandbox credentials, I tried calling my ringcentral phone number +16502420059 using another phone number, but the softphone doesn't ring at all and the call goes to missed calls with voice note.
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Did you try the RC app for sandbox? Could you make an outbound call from your number?
yes I tried using RC Phone desktop app for windows, I logged in using the sandbox credentials. But I never receive a call, all calls just directly go into missed call section.
As for outbound call It shows call status success and
"result": "Call connected",
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