Answer

Triggering a call via rcmobile:// URI doesn't work

Forum|Forum|4 years ago
May 5, 2021
2 replies
511 views

angelodepascua
New Participant

Hello guys, I'm trying to trigger a call via

rcmobile://

But I think there is an issue with the URI on last version of Ring Central.

When you tap on the phone, nothing happen.

But with rcphone app (deprecated) the URI works fine, of course that the call is not completed because we got an alert that rcphone app is deprecated and it ask you to switch to Ring Central - Glip and Office.

Do we have an estimated time for this to be solved/added to Ring Central - Glip and Office latest version?

We need this so much.

Specs:

IOS: 14.4 Iphone 8+

Ring Central - Glip and Office 21.2.15

https://developers.ringcentral.com/guide/voice/uri-scheme

Best answer by PhongVu

The RingCentral mobile phone app which supports rcmobile:// url scheme is no longer available. To launch the RC App on your mobile phone, use this protocol glip://r/ for now.

You can test other urls scheme by open this link (https://rc-embeddable-demo.herokuapp.com/) on your mobile browser and click the links under the RC App Classic column.

PhongVu
Community Manager
Answer
Forum|Forum|4 years ago
May 5, 2021

The RingCentral mobile phone app which supports rcmobile:// url scheme is no longer available. To launch the RC App on your mobile phone, use this protocol glip://r/ for now.

You can test other urls scheme by open this link (https://rc-embeddable-demo.herokuapp.com/) on your mobile browser and click the links under the RC App Classic column.