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Question

Unable to login to ring central windows app.

  • January 30, 2019
  • 1 reply
  • 515 views

i have installed ring central windows app. But i am unable to login to windows app. I want to know is there any settings in admin panel for login?

1 reply

PhongVu
Community Manager
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  • Community Manager
  • January 30, 2019
Did you login with your production or sandbox credentials?

If you login with sandbox credentials, change the app to sandbox mode by pressing Ctrl + F2

If you login with production credentials but failed. Please double check if your username and password is correct or you can login at https://services.ringcentral.com to see your account settings.

+ Phong