WebRTC demo unresponsive

I'm just starting to get into WebRTC and tried the WebPhone demo. After entering app key, secret key, loging info.... and try to login I get no response. No message that something is missing or amiss. Does this demo not work anymore: https://ringcentral-web-phone.herokuapp.com/demo/

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Hi Don,

We just verified and the Demo application is working fine as expected. Could you please kindly verify if the extension which is used to login has a Digital Line attached to it, in order to use this capability.

You could find this information in the README.md of the Web-Phone Demo application.

Can you please set the log level to 3 and provide us with the complete log ?

Sorry to take so long to respond. I'll get you the log on Monday as I have production and sandbox on the same machine and must reconfigure it. But first must the softphone be up and running to use WebRTC? I thought the login would simply perform the 3-legged auth before I tried anything else?

You do not have to be logged into the soft phone to use WebRTC if the application code has implemented 3-Legged OAuth properly. If you are experiencing an issue with that, I would add that issue to the Github Issue Tracker for the RingCentral Web Phone ( https://github.com/ringcentral/ringcentral-web-phone/issues ).

Not trying to use soft phone I was asking if it was needed for WebRTC. I set the log level = 3 and tried to login. Where is the log for me to send it to you as this is your demo site?

I've received no response to the logs I sent 3 weeks ago?

@Don,

With respect to the demo application, the demo app here: https://ringcentral-web-phone.herokuapp.com/demo/ works only when your app type is Server based. But your app is Browser based and needs 3 legged auth flow.

For 3 legged auth flow, you would want to run the demo app from this repository for now: https://github.com/anilkumarbp/ringcentral-web-phone/tree/feature/OAuth-2.0

The demo is placed here: https://github.com/anilkumarbp/ringcentral-web-phone/tree/feature/OAuth-2.0/demo

You would want to set up the app and run the demo app, please find all the instructions for the setup in the README file here: https://github.com/anilkumarbp/ringcentral-web-phone/blob/feature/OAuth-2.0/README.md

We will make changes to the WebRTC demo app hosted on Heroku with 3 legged auth flow soon.

For further assistance please feel free to leave us an email or submit a support ticket.

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