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Question

This redirect failed because URL blocked.

  • August 28, 2024
  • 7 replies
  • 5532 views

Whenever I try to log in I get this error “This redirect failed because URL blocked. Please contact our support.”

7 replies

Mary-Community_Moderator
Community Manager
Forum|alt.badge.img+1

Hello @MDAGUMAN, Could you please elaborate on how you're logging in?


  • New Participant
  • September 13, 2024

I have this exact same issue trying to log in through the Ring Central website, using Microsoft Edge as my web browser. I type in my username and password and am greeted with that same message.

 


  • New Participant
  • September 20, 2024

This redirect failed because URL blocked. Please contact our support.

Same message, using Chrome, Opera and/or Safari.


  • New Participant
  • October 25, 2024

I’m having this problem on all browsers that I try. 
 


Crystal_
Community Manager
  • Community Manager
  • October 28, 2024

I’m having this problem on all browsers that I try. 
 

If you're accessing a saved or bookmarked link, please try re-entering the address manually in a new tab or browser. This can help refresh the page connection and may resolve any loading issues.


  • New Participant
  • December 6, 2024

I have a user reporting this problem. I had him try manually and use the Google link/button for single sign on and he receives the same message.

Note: This was never a problem till today and all users sign in this way and no one else has reported this.

I looked in the support site and found no solution and then found this in the community site, but I see no recommendation or solution.

Has anyone found a solution or workaround?

 

Thanks,

 

 


Mary-Community_Moderator
Community Manager
Forum|alt.badge.img+1

I have a user reporting this problem. I had him try manually and use the Google link/button for single sign on and he receives the same message.

Note: This was never a problem till today and all users sign in this way and no one else has reported this.

I looked in the support site and found no solution and then found this in the community site, but I see no recommendation or solution.

Has anyone found a solution or workaround?

 

Thanks,

 

 

Hi ​@ccramm,

If the user is still experiencing this issue after troubleshooting steps like refreshing or reloading the webpage, please submit a ticket at https://support.ringcentral.com/new-case.html for further assistance.

Thank you!