I need to set up automatic SMS for missed calls and voicemails to a different phone number than the main phone number. I have it set up for the main phone number, but I need it set it up for our second line 24/7 please.
Best answer by Embbnux
You can create a new missed call workflow by importing the template here:
https://ringcentral.github.io/ringcentral-automator-docs/workflows/recipes/missed-call/
After imported, go to workflow and add a condition for the call missed trigger:
Same for voicemail auto reply:
https://ringcentral.github.io/ringcentral-automator-docs/workflows/recipes/voicemail-autoresponse/
And when you create automation, you need to make sure you are setting workflow for the extension user who own the second phone number (who can receive the call actually).
+1You can create a new missed call workflow by importing the template here:
https://ringcentral.github.io/ringcentral-automator-docs/workflows/recipes/missed-call/
After imported, go to workflow and add a condition for the call missed trigger:
Same for voicemail auto reply:
https://ringcentral.github.io/ringcentral-automator-docs/workflows/recipes/voicemail-autoresponse/
And when you create automation, you need to make sure you are setting workflow for the extension user who own the second phone number (who can receive the call actually).
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