Call Queue

Forum|Forum|5 years ago
February 18, 2021
2 replies
1282 views

Can admin force a "Log in/Log out" in a call queue? Would like the user to remain in the queue but only have them answer calls when really needed. Is that possible?

Mary-Community_Moderator

Community Manager

Hi @Jacquelyn, There is no option to control this on the Admin Portal.

T

tak-it1

Participating Frequently

You can opt for the beta version of Remote Member Management for Call Queues:

https://support.ringcentral.co.uk/s/article/Remote-Member-Management-for-Call-Queues?language=en_GB

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