How do I reduce the time a caller waits after selecting the available options to actually reaching us?
Page 1 / 1
If your IVR Prompts are routing to Call Queues, you can check the KB Article below.
https://support.ringcentral.com/article/10518-call-queue-set-up-call-handling-member-availability-hold-times.html
Reply
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.