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Question

HELP

  • November 27, 2024
  • 1 reply
  • 34 views

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  1. This is my 1st use of Ring central I find it impossible to navigate .  There does not appear to be a telehone number to speak to someone either. I stumble aound on the RingCentral sing in page but can not figure out  incoming call rings on my three extenstions. 
  2.  
  3. I can log into my account but I can never find the “ Admin Portal”    Any Help out there?  

I almost feel it would be best to find another VOIP company.   thoughts?  

Mary-Community_Moderator
Community Manager
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Hi ​@Mr G,

I understand that navigating things as a new user can be challenging. Here’s a helpful Knowledge Base article with a complete guide on setting up and managing call queues to ring on your extensions. It also includes the login link to access the admin portal. I hope this helps!

If you need urgent assistance, feel free to call our Support Hotline at (888) 898-4591 or submit a ticket at https://support.ringcentral.com/new-case.html.

Let me know if there’s anything else I can assist you with!


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