HELP

Question

This is my 1st use of Ring central I find it impossible to navigate .  There does not appear to be a telehone number to speak to someone either. I stumble aound on the RingCentral sing in page but can not figure out  incoming call rings on my three extenstions. 	 	I can log into my account but I can never find the “ Admin Portal”    Any Help out there?  I almost feel it would be best to find another VOIP company.   thoughts?

Mary-Community_Moderator · Answer

Hi ​@Mr G,I understand that navigating things as a new user can be challenging. Here’s a helpful Knowledge Base article with a complete guide on setting up and managing call queues to ring on your extensions. It also includes the login link to access the admin portal. I hope this helps!If you need urgent assistance, feel free to call our Support Hotline at (888) 898-4591 or submit a ticket at https://support.ringcentral.com/new-case.html.Let me know if there’s anything else I can assist you with!

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