Question

Need more ring time

4 years ago
February 12, 2021
2 replies
1145 views

Stellar1118099008
New Participant

I need to change the amount of rings before a call is transferred to our cell phone. We get about two rings then it transfers but we need a longer time to answer. Please help

Mary-Community_Moderator
Community Manager
2502 replies
4 years ago
February 12, 2021

Hello @Stellar Restoration Services, here's a KB Article on how you can adjust number of rings on your forwarding numbers.
https://support.ringcentral.com/article/9758.html

Anirban2396911020
Inspiring
1015 replies
4 years ago
March 21, 2021

You can always configure the RingTime from your online portal here under Users--> Settings--> Call Handling & Forwarding there is an option "Set the number of rings " where you can set the Ring number and time.

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