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Question

Server Side Logging admin option broken

  • July 1, 2026
  • 1 reply
  • 23 views

Automatic call logging appears to have stopped within the last week or so.  Went to check the settings and Log phone calls automatically is locked because Server Side Logging is enabled but I can’t remember if the switch is supposed to be off or on.

I wanted to disable Server Side Logging but the Admin setting does not load the full menu as per these instructions: Logging RingCX calls via App Connect - App Connect for RingEX

Clicking Server Side Logging appears to start loading but then just sits on this screen.

I have tried both the stable and beta releases and the same thing happens with both and I have uninstalled and reinstalled both versions and tested them separately. 

Anyone else having issues with Call Logging?

1 reply

dakong
Community Manager
  • Community Manager
  • July 2, 2026

@ProEngineering It should be fixed now. Please give it another try.