Skip to main content
Question

406 "Not Acceptable" @ https://platform.devtest.ringcentral.com/restapi/v1.0/~/accountId/recording/{recordingId}/content

  • 13 October 2021
  • 1 reply
  • 583 views

I am getting a 406 error when I try to get the call recording from the API @ https://platform.devtest.ringcentral.com/restapi/v1.0/account/~/recording/recordingId/content ... The error says "Not Acceptable". My headers are set to 'accept: audio/mpeg' and I've also tried 'accept: audio/x-wav' both of them return the same error. In the RC Office API page @ https://developers.ringcentral.com/api-reference/Call-Recordings/listCallRecordingData when I try to do a test there it gives me the same exact error. Please help me figure out how to get my call recording information.

Check out this blog to see the Node JS code how to download a call recording file. Get the entire project source code from my GitHub repo


Reply