Hi Carrie,

If you need application development technical supports, you can post your question right here in this forum. If your questions contain sensitive information which you don't want to share in a public forum, you can send your questions on a support ticket for our developer support team to respond.

All application development supports and consultant services related to RingCentral platform are free of charge.

As per this link https://forums.developers.ringcentral.com/questions/398/developer-support-professional-services.html

RingCentral does have a Development Professional Services team and you can contact them for consultation