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Question

Create and Get Compliance Export API is empty data

  • March 13, 2021
  • 4 replies
  • 240 views

- I using this API to create and get compliance report every week, but this week I only get 1 request_info.json file

- I run from 2021-03-06 to 2021-03-13

4 replies

PhongVu
Community Manager
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  • Community Manager
  • March 13, 2021

Can you try again with a previous period when you could successfully get the data?


  • Author
  • Known Participant
  • March 15, 2021

Yes, I have got full data information when I made report from 2020-04-06 to 2020-04-13


PhongVu
Community Manager
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  • Community Manager
  • March 15, 2021

Why you went all the way to last year?

Try 2021-02-28 to 2021-03-06 and 2021-03-12 to 2021-03-13 to see if anything happens between.


  • Author
  • Known Participant
  • March 18, 2021

When I try 2021-02-28 to 2021-03-06, I have received full data. Today I get from 2021-03-12 to 2021-03-18, I also get full data. It seems to have worked again.