Question

Fax API Unknown Errors

Forum|Forum|7 years ago
February 5, 2018
2 replies
1029 views

sterling-staffing-solutions
New Participant

Our developer created a FAX API through RingCentral that allows us to auto fax invoices with attachments. For some reason, we are getting multiple errors on the API. The developer is no longer available and we need an IMMEDIATE fix. Can someone assist please?

I

igor-bebin
Employee
Forum|Forum|7 years ago
February 5, 2018

Hi,

Could you please share some details like API request/response, log records or at least screenshot of the failed attempt?

Thanks,

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A

Anonymous
Forum|Forum|7 years ago
February 5, 2018

For an issue like this, please access our dedicated Support team by creating a Support Ticket using the link at the bottom of our Support Page below.

Support Page: https://developer.ringcentral.com/support.html

Direct Link: https://developer.ringcentral.com/api/support-cases/create?sctk=IvcMKeQeENiUgxYvD25Jh6n3GJC2bmAA

Our team can assist with any issues with our API, but if your app is running into issues, having a developer on your side may be necessary.

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