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Question

How many Custom Answering Rules we can add to IVR Settings by api?

  • October 1, 2018
  • 3 replies
  • 1115 views

We are developing integration for the Ringcentral and CRM system . In which we plan to add a smart call forwarding. To do this, we need to use methods such as Create Company Call Handling Rule [Beta]. To dynamically change and add rules. How many Custom Answering Rules we can add to IVR Settings by api? Are there any limits for adding rules?

3 replies

https://developer.ringcentral.com/legacy-api-reference/index.html#!#RefCreateCustomAnsweringRule

Documentation here doesn't mention any limit. So there should be no limit.  Please let me know if it is not.

  • Author
  • New Participant
  • October 1, 2018

Thanks for the answer. To  Create Company Call Handling Rule [Beta] via the API, you must have an EditAccounts permission. Could you add to our application amocrmTest the EditAccounts permission?

  • Author
  • New Participant
  • October 1, 2018
On this issue have already made a request for technical support. Here are the Case numbers - 07708917, 07713238