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Question

How to add a direct number before using RingCentral for Desktop (Softphone) to test my App?

  • 25 June 2015
  • 2 replies
  • 1158 views

Before you can test your integrated app to make or receive calls you need to add a direct phone number to your RingCentral for desktop application (or Softphone).

Learn more how to add direct numbers to configure a RingCentral Digital Line from the online account by clicking here


(When performing step 7 please select RingCentral for Desktop instead of a physical phone. Also you can disregard any steps that relate to shipping since you have not ordered a desk phone)


If you need to select a new number in the sandbox please pick from the available area codes of 732 (NJ) or 585 (NY)

It doesn't seem like there are any available phone numbers on sandbox with area code 732 or 585 as you said anymore.

I appear to be getting that message regardless of which area code I choose. Is there another way I could add a phone to a sandbox account?


Rodney, can you try 650(CA) or 802(VT)?

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