Skip to main content
Question

How to enable automatic call recording in Sandbox environment

  • January 23, 2018
  • 2 replies
  • 1188 views

Hi,


How to enable automatic call recording in Sandbox environment


or


How to create call recording in Sandbox environment



Because of this i am not able to pass Graduation Test in sandbox environment




2 replies


  • January 24, 2018

The sandbox account has on-demand call recording (*9 or the record button on the RingCentral app) but not automatic call recording.


You can learn more about on-demand call recording here:


https://support.ringcentral.com/article/How-to-Initiate-On-Demand-Call-Recordings.html


If you wish to create call recordings programmatically, here is an app that will do that for you:


https://github.com/anilkumarbp/Sample-Demo-to-Download-Call-Recordings