Skip to main content
Question

How to playback audio via RingCentral API

  • June 28, 2022
  • 1 reply
  • 235 views

Is there any way to play audio through a RingCentral call via the API. For example, to use the CallOut endpoint to make a call and have some sort of text-to-speech software say "Welcome to a call from <name>". I looked into perhaps using the Auto Receptionist feature to do this, but I couldn't figure out a way to automatically change the text the Auto Receptionist says without changing it manually.

1 reply

  • 0 replies
  • June 29, 2022

Hi @Kamron Clark You can setup a custom greeting for the caller by providing an audio file (for text to speech you would have to use a 3rd party service), have a look at this API https://developers.ringcentral.com/api-reference/Greetings/createCustomUserGreeting


Reply


Cookie policy

We use cookies to enhance and personalize your experience. If you accept you agree to our full cookie policy. Learn more about our cookies.

 
Cookie settings