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Question

How use method Create Company Call Handling Rule ? Always has error "Parameter [callerId] value is invalid"

  • 1 October 2018
  • 2 replies
  • 915 views

Not working method Create Company Call Handling Rule by Api. Always error "Parameter [callerId] value is invalid". But i try phone number in different formats. Try extension ID, number id also. Maybe somebody know how Create Company rule by API. Which caller id is correct?

Are you trying the API Explorer? Or could you please post your code?
Just tried this one:

POST https://platform.devtest.ringcentral.com/restapi/v1.0/account/~/answering-rule
{
  "enabled": true,
  "callers": [
    {
      "callerId": "+15551234567"
    }
  ]
}

and the response looks fine:

HTTP 200 OK
{
  "uri": "https://platform.devtest.ringcentral.com/restapi/v1.0/account/.../answering-rule/198652004",
  "id": "198652004",
  "type": "Custom",
  "name": "My Rule 1",
  "enabled": true,
  "callers": [
    {
      "callerId": "15551234567"
    }
  ],
  "greetings": [
    {
      "type": "Company",
      "preset": {
        "uri": "https://platform.devtest.ringcentral.com/restapi/v1.0/dictionary/greeting/262145";,
        "id": "262145",
        "name": "Company Greeting"
      }
    }
  ],
  "callHandlingAction": "Operator"
}

So, as Tyler already asked, could you please provide your API request?

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