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Question

PHP SDK cannot create new contacts

  • August 29, 2018
  • 2 replies
  • 1104 views

We are using PHP SDK to import contacts to RingCentral. The import was working fine, but recently it fails to add a new contact.


When I try to add the new contact it throws below error


Contact cannot be created: max contacts count reached (10000)


How to change the limit. Kindly help me to fix the issue

2 replies

It is not a programming issue. It's a limit enforced by RingCentral that you cannot have more than 10K contacts.  

I am not aware of a way to remove or change the limit.  

Let me post this issue to my colleagues to see if they have any ideas.

  • September 5, 2018
RC only allows you to upload maximum of 10k contacts per extension. The only workaround I can suggest is to swap the contacts  - you can choose to swap based on least used / unused contacts .