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Question

RingCentral for Intune Android SSO Blank Page

  • March 4, 2025
  • 2 replies
  • 90 views

I have configured an Intune MAM policy and included RingCentral for Intune. I have an app protection policy including RC and all MS apps and have the app added to Intune (RingCentral for Intune > Google Play Store, not Managed Play Store). I’ve configured send org data to other apps is policy managed apps only and telecommunication data out to any dialer app.

This is working for me on iPhone, SSO (Azure) authenticates against the Microsoft Authenticator app as broker and the sign in is completed back to RC successfully. On Android however, SSO launches from RC app to Edge Browser (in the MAM policy and Edge is signed in/syncing), some URL’s load it seems as SSO is approved, but it is not sent back to RC app, the login just sits on Edge showing a blank screen with URL https://login.ringcentral.com/api/sso/login?

 

Thanks,

2 replies

  • Author
  • New Participant
  • March 5, 2025

i solved this by uninstalling the regular ringcentral, then the sso completes normally.


  • New Participant
  • February 3, 2026

We had a similar experience, but uninstalling the standard RC app did nothing. After a lot of time spent troubleshooting the setup and our environment, we found that the permissions within Azure for the RC Application were incorrectly configured. We had followed the default flow and accepted Admin consent etc, but strangely we had to add additional permissions to get this going. Also I suggest checking conditional access if your environment is CA orientated. This took far longer than we would have hoped.