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Question

Salesforce: Long Delay when using Click to Call/SMS

  • October 19, 2024
  • 1 reply
  • 23 views

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All of our users are experiencing this problem. After clicking a phone number it takes up to half a minute for the dialog box to offer the option to call or text. Who else has had this issue and resolved it?

PhongVu
Community Manager
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  • Community Manager
  • October 23, 2024

This is kind of a user question and it looks like it’s impacting multiple users under your account. The best way to get help is to submit a customer support ticket via this support channel so RingCentral support engineers will have a closer look at your account to solve the problem for you.


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