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Question

SMS export

  • September 8, 2021
  • 9 replies
  • 1418 views

Is there a way to export historical SMS data/content? I can see it within the app, but when I follow the instructions to request the export, the file doesn't contain the SMS information. Is this something the API tool would do for me?

9 replies

I can see a feature request to include sms in the export data:

https://ideas.ringcentral.com/ideas/CUSTCOM-I-3282


PhongVu
Community Manager
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  • Community Manager
  • 2423 replies
  • September 8, 2021

You can use the message export API set to do the job. It allows you to export the entire account message store content. Read this blog for details. If you want to export data per extension, you have to use the get message list API instead.


  • Author
  • Participating Frequently
  • 5 replies
  • September 9, 2021

How do I get access to the beta API? It doesn't seem to allow me past the fist step. To I need additional permission?



  • Author
  • Participating Frequently
  • 5 replies
  • September 9, 2021

Maybe its not beta, but the "get message list API" you mentioned above.



  • Author
  • Participating Frequently
  • 5 replies
  • September 10, 2021

I'm not the developer, but the product owner. I am trying to get my developer access.


  • Author
  • Participating Frequently
  • 5 replies
  • September 10, 2021

CHS Hedging 6128889219


  • Author
  • Participating Frequently
  • 5 replies
  • September 10, 2021

Thanks! We've created the account, selected sandbox, but there are no app to chose from in the drop down, so we can't run anything. What do we do from here?

1631284585751.png


  • New Participant
  • 1 reply
  • September 12, 2021

The documentation is difficult. It's not just you.


  • New Participant
  • 1 reply
  • October 8, 2023

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