SMS export

Forum|Forum|4 years ago
September 8, 2021
9 replies
1532 views

Is there a way to export historical SMS data/content? I can see it within the app, but when I follow the instructions to request the export, the file doesn't contain the SMS information. Is this something the API tool would do for me?

A

Anirban2396911020

The First Step

I can see a feature request to include sms in the export data:

https://ideas.ringcentral.com/ideas/CUSTCOM-I-3282

PhongVu

Community Manager

You can use the message export API set to do the job. It allows you to export the entire account message store content. Read this blog for details. If you want to export data per extension, you have to use the get message list API instead.

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lindabryden

Author

The First Step

How do I get access to the beta API? It doesn't seem to allow me past the fist step. To I need additional permission?

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lindabryden

Author

The First Step

Maybe its not beta, but the "get message list API" you mentioned above.

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lindabryden

Author

The First Step

I'm not the developer, but the product owner. I am trying to get my developer access.

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lindabryden

Author

The First Step

CHS Hedging 6128889219

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lindabryden

Author

The First Step

Thanks! We've created the account, selected sandbox, but there are no app to chose from in the drop down, so we can't run anything. What do we do from here?