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Question

Unread messages badge count not showing on ringcentral app-new laptop

  • August 25, 2022
  • 3 replies
  • 461 views

Hi. I had an older laptop that had RingCentral on it and the number of unread messages would appear on the app icon on my menu bar. I now have a new laptop with the latest version of RingCentral and now I can't get the number to appear. I really dislike the bouncing of the icon for notification so the number count was great. Is this something that has been discontinued on the latest version of the app? Thanks!

3 replies

Mary-Community_Moderator
Community Manager
Forum|alt.badge.img+1

Are you using Windows or MAC?


  • Author
  • New Participant
  • August 25, 2022

I'm on a Mac. I actually got it to work but don't recall what I did. I was just looking around the notifications section.


Mary-Community_Moderator
Community Manager
Forum|alt.badge.img+1

This is the setting that should be on.screen-shot-2022-08-26-at-61936-am.png