We have RingCentral set up for our support department and are set up to receive notifications of afterhours voicemails. However, our issue right now is that the SMS messages are not sending to Verizon. According to many other forums Verizon disables the feature if it's being used for commercial purposes. Which RingCentral utilizing their ##########@vtext.com feature is a commercial purpose. When I have notifications set up on an ATT number it works fine. The issue is that our company phones are Verizon.
Does anyone have a better solution for afterhours voicemail notifications? Our old phone service would call us for notifications and that would be preferable, except I've read where RC won't support that.
Any assistance would be great.
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