The ring central app has recently been updated and allows for mutliple accounts to be logged in at the same time.
I have 2 accounts logged in on the app currently. When I receive incoming calls, it shows me the callers phone number, but does not distinguish between which account this is for. So i have no way of knowing which number has been dialed for this call. How do i resolve this?
Interesting - looks like they haven’t programmed for this, but I would think that it would be another option in the Incoming Calls tabs would be something like the Caller ID but for the ‘Incoming Line for Account’ - and allow you to select what gets displayed on the HUD.
One thing you could do in the meantime, use a different Ring Tone for each line:
At least until they add a little programming to their multi-user functions.
Hope that helps.
Hi Joe
thanks so much for the quick and informative response. In theory your ringtone idea is great, I already did that on the physical desk phones we used, and have implemented it for the soft phones too, BUT i have just discovered that the new feature they have released (SWITCH ACCOUNTS), does not actually allow you to use 2 accounts at the same time, so it’s completely useless.
That is, If you are signed in to Accounts A & B, but you have account A open as the current account on the phone, if someone calls account B, the app does not ring for account B.
Oh boy..
Yeah, typical RC I’ve come to know - 70% there on release.
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