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Question

Call Queue voicemail if no answer

  • January 5, 2023
  • 1 reply
  • 465 views

I have the call queue setup to ring all phones simultaneously. I'd like the calls to go to voicemail if no one picks up after 10 rings. Is that possible?

1 reply

Mary-Community_Moderator
Community Manager
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Yes, you may set your Caller Wait Time to 1 minute, which is approximately ten rings.

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