Question

Restore deleted text messages

1 year ago
April 8, 2024
1 reply
352 views

supporting-independence
New Participant

Is there still not a way to see deleted text messages? The last time someone asked was in 2020. I called and the person I was spoke with kept insisting I could and trying to walk me through it, but what he was trying to get me to do did not make sense.

ericjonolsen
Participating Frequently
12 replies
1 year ago
April 13, 2024

You may be able to recover the messages by querying the Message Store via Rest API. You are able to select from the following type: "Alive", "Deleted". and "Purged".

https://developers.ringcentral.com/api-reference/Message-Store/listMessages

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