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Question

SMS Automation

  • September 15, 2025
  • 3 replies
  • 155 views

I’m receiving this ERROR MESSAGE:

 

 

You don't have access to a phone number with SMS services enabled. Learn how to enable SMS in our help documentation.

 

But I absolutely have SMS services enabled.  Have been using Beetexting already.

3 replies

Embbnux
Employee
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  • Employee
  • September 16, 2025

Hi ​@JHKOENIG you will need to check SMS permission by login to RingCentral App and go to Text tab.
Beetexting’s permission checking is different as RingCentral. It support sharing SMS phone number and High Volume (A2P) SMS. The automation doesn’t support High Volume SMS.


Hi ​@JHKOENIG you will need to check SMS permission by login to RingCentral App and go to Text tab.
Beetexting’s permission checking is different as RingCentral. It support sharing SMS phone number and High Volume (A2P) SMS. The automation doesn’t support High Volume SMS.

This doesn’t really answer the question about how to gain access.


Embbnux
Employee
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  • Employee
  • November 3, 2025