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Question

Workflow saying user doesn't have SMS Permissions but they do

  • July 6, 2026
  • 0 replies
  • 2 views

One of our employees was trying to set up an out of office workflow but he kept receiving this error. He does have SMS permissions enabled, I verified on the backend and he was able to send a regular SMS message without the workflow. I was able to set up and enable the auto reply workflow with my admin permissions but the user should be able to do this himself. Does anyone have any insight?