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The First Step
March 26, 2026
Question

Any way to opt out of marketing promos being added to email notifications?

  • March 26, 2026
  • 4 replies
  • 176 views

In addition to high volume of marketing emails, anyone with notification by email settings are getting a blurb in each and every email notice sent? 

I opted out of communications in the subscription center just to cut down on the volume from “Joe Fahrner” trying to sell me AIR (and now sending those repetitive emails to other staff!).  Unfortunately, I can’t find a way to remove or opt out the promo copy being appended to notifications by email. The promo text is larger and more prominent than the actual content.

AIR fatigue at this point.

 

 

    4 replies

    BeckyH
    Community Manager
    Community Manager
    March 26, 2026

    In addition to high volume of marketing emails, anyone with notification by email settings are getting a blurb in each and every email notice sent? 

    I opted out of communications in the subscription center just to cut down on the volume from “Joe Fahrner” trying to sell me AIR (and now sending those repetitive emails to other staff!).  Unfortunately, I can’t find a way to remove or opt out the promo copy being appended to notifications by email. The promo text is larger and more prominent than the actual content.

    AIR fatigue at this point.

     

     

    Of course! Will you email to Community.Support@RingCentral.com and we’ll work to get you off of marketing comms. 
     

    BestvThe First StepAuthor
    The First Step
    March 26, 2026

    I forgot to reply and acknowledge!  Thank you Becky for the info, has been sent.

    BestvThe First StepAuthor
    The First Step
    May 14, 2026

    So apparently you can’t be removed from marketing communications related to AIR.  The TWO sent to me at the same time this morning are identical.  Same with the two on Tuesday.  Twice in a week, four emails.  Not sure what enabled this but I did get a break after April 1st til now.  Jokes on me I guess.  That’s just direct email about the product only, in all it is over 70 mentions of the product in 2 weeks. 

    Community Manager
    May 14, 2026

    Hey ​@Bestv -- completely understand the fatigue here. We are partnering with email marketing to look into this further!