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March 11, 2026
Question

Is there a way to copy the settings of a previous AIR to the new AIR that you are creating?

  • March 11, 2026
  • 2 replies
  • 89 views

I’m wanting to copy the settings and all the FAQ’s, knowledge base, Transfer by context settings to a new AIR that i have to create without manually having to go in and recreate all of these on the AIR that I created. Is that a option?

    2 replies

    BeckyH
    Community Manager
    Community Manager
    March 11, 2026

    I’m wanting to copy the settings and all the FAQ’s, knowledge base, Transfer by context settings to a new AIR that i have to create without manually having to go in and recreate all of these on the AIR that I created. Is that a option?

    This is a great question! Let me do some digging!

    BeckyH
    Community Manager
    Community Manager
    March 12, 2026

    There isn’t currently a clone or duplicate function, but it’s a great idea. 
    If you’re open to adding it to the Ideas Portal, I think the product team would find this one interesting!