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When is the new combined app for RingCentral, RingCentral Phone and RingCentral Meetings available on iOS? I understand we are to move by 2/28, but want to know when the new app comes out, please.

The Glip Meme Generator has not been working for several days now. When attempting to post a meme an error message appears: "Whoops: Sorry, but we couldn't create your meme at this time. Please try again later." The issue appears for multiple user account, but via the Glip native Mac app and the browser UI. My team leverages this feature extensively in our professional communications, and this outage has severely impacted productivity.(Account type: U.S.)

I use Compliance API daily to run reports. But today and yesterday I get the error "403 Forbidden", so I can't make report. Please check and let me now this issue.

I have a US account, but will be travelling in Vietnam. I would like to be able to make and receive calls with the Ringcentral Phone (Desktop)I will NOT be getting a local SIM, nor roaming with my phone as I have a WIFI hotspot with unlimited use during the time I will be there.

Is there a way to change the Template on the Meetings that I don't need to edit it; I don't need the Hi There! it's to unprofessional to my business clients.I don't want to copy and edit before sending. That takes time on me.Sample:Hi ThereYou are invited to a RingCentral meeting now.Join from PC, Mac, Linux, iOS or Android: https://meetings.ringcentral.com/j/9263509322Or iPhone one-tap :US: +1(773)2319226,,9263509322#Or Telephone:Dial(for higher quality, dial a number based on your current location):US: +1(773)2319226Meeting ID: 926 350 9322International numbers available: https://meetings.ringcentral.com/teleconference

I'm having trouble sending SMS. It says "message failed" or "message cannot be delivered". Does anyone know why is this happening? I need help! Please!

I am getting the following errorfrom ringcentral import sdkModuleNotFoundError: No module named 'ringcentral'However when I check I appear to have it installed (ringcentral(0.7.11) and Python 3.7 64bit on Win 10The code I have oddly enough runs fine in my dev environment(VS 2019) perfectl tried installing ringcentral_client 0.60 this fails to install

I feel stupid asking this question but I'm in the RingCentral app right now on Windows and I went in to browse the App Gallery. I'm now having trouble figuring out how to get out of this mode and back into "Glip". Has anybody had this issue before?

Hey all,I've been using the Ringcentral API for texting in a client communication app. Woke up this morning to a dozen different calls from clients that they weren't able to send texts using the Production API. I understand that this may be related to the outage, but some warning would have been appreciated. How much longer can we expect to be out?Thanks,Ramneek

When I call external customers and when external customers call me, they frequently ask me to speak up because they can barely hear me. This happens whether I use my headset (Plantronics CS500 XD) or the handset (Polycom VVX 411). Calls to people in the company work just fine. For example, there is a notable difference between me calling a coworkersring central phone vs calling their personal cell phone. I rebooted the phone, but that doesn't seem to have improved my audio. And this isn't an issue with audio quality. My voice isn't choppy/broken/whatever. It is just very quiet.

I'm looking to create some home automation routines and trying to find a reliable, secure means of communicating events to my end users. While SMS will work in a pinch, it's not encrypted or really secure. Considering the API I'm working on will expose things like temperature control and camera events from a home, keeping the communication channel absolutely secure is a MUST.Twilio and other services allow for direct, programmatic integration with services like WhatsApp. Does RingCentral support something similar? (WhatsApp, Signal, Telegram, etc ... I don't care so much about the service so long as it's encrypted and secure.)

Auto-receptionist default company greeting says 'my company name' instead of our actual company name. What am I doing wrong? The correct name is set up in the company profile section

A software vendor I work with has recently started using RingCentral Meetings.  I was able to download and install the client, but each time I try to join a meeting I get an error code 104101.  I have a feeling it is a firewall issue with my employer but I wanted to reach out here first to attempt to better define the issue for our IT team.I use a Windows 7 PC.  RingCentral meetings version 19.4.23042.1217Is anyone familiar with this error code and its cause?

Does the new mobile finally have a feature that allows users to switch/toggle between user extensions or has Ring Central continued to ignore a much needed feature?

I have a customer who is building an integration and wants to be able to create support tickets with Ring Central by API. Can someone point me to the API docs for this?

How do we unlink or remove sandbox account from our developer portal account? We would like to link company's account to developer account so that all the account fall under one umbrella.The number in sandbox account is not our Main number.

I really need to know how to sync my tasks to Outlook. Is that possible?

We use the chat feature for Tech Support but we have different techs everyday so I can't really use Teams for that. is there a way to name a conversation so I don't just see everyone's name on the title?

I have tried the process of testing outbound calling with the API and was able to answer and hear it was a developer call. Tried going through the menus to leave a message and generate a recording. I need to add Read Call Recording permissions but cannot get to a point where a sandbox account can see a recording to get past the "try API 5X" to graduate.

Hi, I've got a couple of questions.1. Can you get data for calls that are queued from the call log api or any other api? Our company needs to know this. By queue they mean how long it takes for a human to pick up a call or if a call goes to the queue system.2. If the above is true, there data for how long a queued call takes?3. In the call log api what is the difference between a call log result of 'Call Connected' vs 'Accepted'?Only finished calls appear in this api?

CRM solutions are common and best for managing sales

We are putting number on website but we are not able to get OTP codes.

Hi, I am a US account and have had a case open because after one month of trying to talk to my account manager about the issue (Ferdinand Acosta) and being ignored, I wanted to ask what is the solution for my problem. On 01/07/2020 I received an email from ring central stating that all extensions (which they call mobile users) should be connected to a ring central digital line (a phone) and if not, we would be charged for that line. I immediately contacted customer IT support to try to fix the issue and made sure that all my extensions were connected to a digital line. Despite that, my account continues to be billed and I have not been able to reach my account representative who does not return phone calls. When I asked him about why he was not responding to my emails, he said that he did not have access to seeing my emails, or phone messages. Has anyone had the same problem with ring central? We have been customers for nearly 10 years, but never been so mistreated. HELP!!!!!

Prevent Direct Number from being spoofedHello...we have received reports from our users that they received a call and the caller advised that they received a call from them, however our users did NOT call them. In this instance, their direct number was spoofed.Is it possible to prevent our direct numbers from being spoofed?Thanks!Marques T. Purnell

For about a week now, I have noticed that the caller id on any voicemails reads like a numeric number, so for instance, a number of 6105555555 will be read at the beginning of the voicemail as '6 billion, 105 million', etc, rather than just reading the number - six, one, zero... Is there a new setting to get this back to the way it was before? Thanks for any information.