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Is it possible to control what domains you are able to instant message / collaborate with? In our organization, some users we would want with the ability to message with people "outside" of our company(other RC users), and some users should only be able to communicate with people "inside" our company. Is this in the roadmap?

how do i just add another user with extension? I have 22 now, just want 23

SMS in asp.net web application

I am working with several RingCentral customers are use an application that supports HTTP POST to pop customer accounts when a call is delivered. I am not sure where to begin on this so I have a few questions:Does RingCentral support HTTP POST?How would this be configured?What port would be used?Thanks.

How do i get the original sound option on in meetings??? HELP PLEASE

I've been on Ringcentral for six months and like the system, but am receiving robo calls both at the office, and at home that are of a nature, so persistent and repetitive that are unfortunately, going to force me to drop the system if there is no way to fix this:I receive REPEAT robocalls about every 5 minutes, starting around 7pm and running all night. One is from "SIP VICIOUS" and the other is from "888070xxxyyyzzz" (and similar numbers - this has been going on for months). Sometimes during that daytime when i'm at the office.The whole purpose of this system is to provide a higher quality phone system for our customers and potential customers to call in on. But this unrestricted, constant repetitive robo calla ctivity basically, renders our RingCentral phone system deployment worthless to us.I've called into to tech support several times on this. I have blocked calls without calling party ID. But these calls don't even show up in my call log.If Ri

Hi,We promoted application to production, but from time to time (I can say very often) we get a connection error:"A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond 199.255.120.210:443"Could you explain me why?Thanks!

Every time I try to log in, RC Meetings reports I am not connected to the Internet, and I need to check my network connection. My Internet connection works just fine because I can connect to every other Internet service or website I use. I can even connect to the RingCentral Glip app. Because I can't log in, I am unable to connect to meetings and the floating window with Join Meeting / Start Meeting buttons won't load. FYI: I am running RC Meetings for Mac version 6.3.135305.1213, which is the most recent version as reported by the application itself.

Can you add an options to turn off fax capability for the main line.

I work for a medical practice and we create a lot of .pdf files that we use to fax between various facilities , but the 20mb file limitation makes it cumbersome. Will this always be the size limitation with RingCentral?

How to change Caller ID for SMS on IOS for the Glip app

Hi. We need to reset the "client secret" for a custom web app on our production site. I assume this will only interfere with a web app that is using the RingCentral API. Alternatively, is there a way to see the origin from where a subscription is created?Our web app is using a crontab to subscribe to RingCentral API 1 x week at midnight. However, we are still getting subscriptions generated daily at 3AM (the previous configuration), and I suspect this is because a 2nd server is still running on a previous developer's system. So I want to reset the client secret, or at least - confirm where the subscriptions are being generated from.Jonathan

I was speaking with a product manager from RingCentral about a month ago and they mentioned a "Super App" for desktop that would include meetings integration and make the phone portion of the application much smoother like RC Phone. Spoke with the account manager yesterday and she said that was not happening/ it was only for mobile. Has anyone else heard about this "Super App" being for desktop or was I mistaken?

Where is the historical reporting that used to exist? I no longer can go back more than 6 months. I can no longer compare incoming call volume against a time period in the past. When will this be added back?????

Finding true element to link Calls (it must work as it shows on Company Analytics web portal correctly) THis has been an issue since day one, and there hasn't been a straight forward way for me to work this out.I have on the Ringcentral BT portal (webportal image attached) 1 call that came through successfully into hunt group, and was answered by Becky.She then spoke to staff user, and passed the call to Anna.That's where things get messy. I cannot find ANY link between the two staff users.Attached are the API Details for both users on that day regarding this phone number, it doesn't even show the leg of Becky's call GOING to Anna, (it appears blank)So my question is how can I get this accurately like your portal?What am I missing, This is a common element throughout our call centre. and we ned to store calls correctly, but cannot store them like thisJSON ATTACHEDhttps://crystalsfblob.blob.core.windows.net/crystalpublic/delete/API.zip

In Salesforce Lightning I have installed RingCentral - and it is working - however, when I finish a call and want to "Log A Call" from the Utility Bar it is only allowing me to Log it to the Account. How can I create a field so I can relate it to a Case and/or Opportunity?

I am unable to send an e-fax, with attachment and include a cover page. I consulted in "messenger" with an IT specialist. Through trouble shooting we found that I could not send my attachment AND a cover page at the same time. IT suggested I post this to the "community" board.

I can start my own meeting. But cannot join in most meetings (except for those with numbers starting with 14....) . Tried reboot, reinstalling. ...did not help. Using MAc Air OSX Yosemite 10.10.5

I am no longer able to add contacts from my call log. Is this a glitch in my system or is this a change to the app?

I want to integrate Infusionsoft contacts with Ring Central so we can see the name of the people that are current clients. I also I have 6 counseling offices and when a call comes in we use Power Point slides with scripts so my call center knows what to say and where to direct people to the right location, the right counselor and services but I want to automate it with dynamic scripting.

Hi, I'm trying to traverse the API from the Company Call Log to the recordings of every fax and voicemail received across the company.I can get the call log records, and I see the entries for faxes and voicemails, but I don't see the message element of the returned records, which the documentation leads me to believe should be there.How do I get to the list of faxes and voicemails of the company without making API calls for every extension or user in the company, which is clearly infeasible?Thanks in advance!

Why doesn't Glip have an integration with Google Team Drives, their team-oriented file storage product, but only with Google Drive, their personal product? We use Team Drives to store shared files in a tree structure because RC/Glip itself doesn't support tree structures. We'd still like to be able to reference these files from Glip.Apparently this can easily be fixed by updating Glip to use Google's API v3 Picker > https://developers.google.com/drive/api/v3/picker but is this something we can do ourselves? If not, could it move up the dev priorities, please?[RC Office users]

curl --request GET --url 'https://platform.ringcentral.com/rest...' --header 'accept: application/json' --header 'authorization: Bearer SUFEMDFQMD'

I want to create Data Export Compliance task but I can't find Rc.Restapi().Glip().DataExport(). I dev on C# with Winform frame work. Please help me !!

We have call forwarding set up for four business numbers -- but your services currently won't allow the calls to be sent to our MOBILE APPLICATION. Before we set up the forwarding chain, we could answer on our mobile apps. We really need you to help us with this, Jean, the person we've worked with at RingCentral says that presently you are unable to make this happen.  Please help us by developing whatever needs to be developed so the forwarding calls can go to our mobile app. Currently, whenever I answer a call and the call needs to go to one of our estimators, I have to physically GIVE the phone to him and put it on speaker phone and give up my phone for about ten minutes. Really, this is a terrible solution. PLEASE HELP!